Honest Comparison

Certified Payroll Services vs. Software: What's Right for You?

You have two choices for certified payroll: pay a service to handle it, or use software and do it yourself. Here's which one fits your company.

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You have two choices

Every contractor working on Davis-Bacon or state prevailing wage projects has to file certified payroll. Nobody escapes it. The question is who does the work.

Option one: hire a certified payroll service. Companies like Points North, eBacon (managed tier), and a handful of bookkeeping firms will take your timecards and produce WH-347s for you. You pay them, they do the data entry, you sign off.

Option two: use certified payroll software. You enter hours (or import them from your payroll system), the software generates the reports, you hit submit. No middleman.

Both are legitimate. The right answer depends on your company size, payroll staff, and how much control you want.

What are certified payroll services?

A certified payroll service is a managed firm. You outsource the whole reporting function to them — they don't just give you a tool, they do the work.

Here's the usual workflow:

  1. You email or upload timecards, paystubs, and project info each week
  2. Their team reviews the data, validates wage rates, builds the WH-347
  3. They send it back for your signature
  4. You sign, they submit to the contracting agency (or give you the PDF to submit)
  5. You pay a monthly retainer plus per-report fees

Common names in this space: Points North, eBacon (managed tier), and regional construction-focused bookkeeping firms. Pricing typically runs $1,000-$5,000/month for mid-sized contractors.

The tradeoff: you pay more, but you get a human handling compliance. If you've got 50 workers across 8 prevailing wage projects and no payroll staff, that's a reasonable deal.

What is certified payroll software?

Software is a self-serve tool. You log in, enter (or import) your payroll data, and the software builds the reports. You're still the one hitting submit — but the data entry, validation, and PDF generation happen automatically.

Here's the usual workflow:

  1. Import workers and projects once during setup (or connect your payroll provider)
  2. Each week, import hours from ADP/Gusto/QuickBooks or enter them directly
  3. Software validates wage rates against the wage determination automatically
  4. Click generate — WH-347 PDF appears
  5. Sign electronically and download or submit

Common names: CertifiedPayrollPro, LCPtracker, eBacon (software tier), Points North software product. Pricing ranges from $49/mo (CPP) to $400+/mo (legacy).

The tradeoff: you're doing the work, but it takes 5-10 minutes per report instead of waiting days for a service to turn something around.

Side-by-side comparison

Same output (compliant certified payroll reports). Very different cost, speed, and control.

FactorManaged ServiceSoftware
Monthly cost$1,000 – $5,000$49 – $300
Setup time2 – 4 weeksSame day
Per-report turnaround2 – 5 business daysInstant
Who enters the dataService teamYou (or import)
Who signsYouYou
Data ownershipService holds itYou own it
Control over timingTheir scheduleYours
Compliance expertiseBuilt-in (human)AI + documentation
Scales with worker countCosts scale upFlat or minimal scale
Good for 1-5 workersOverkillPerfect
Good for 50+ workersGreat fitStill works
Good if no payroll staffYesMaybe

Who should use managed services?

Services make sense for a specific profile. If this sounds like you, paying for a service is probably worth it.

You've got 100+ workers across multiple prevailing wage projects

You don't have a payroll admin or office manager on staff

Your budget for compliance is $1,000+/month and you'd rather spend it than manage it

You've been burned by compliance violations and want someone else on the hook

Your projects are massive federal contracts where any delay costs you six figures

Your team doesn't want to learn new software and you can't force them

Honest take: if you hit 4+ of these, a service is probably the right call. Don't let us talk you out of it.

Who should use software?

Basically everyone else. Software is the default for most small and mid-sized contractors.

You've got 1-50 workers across a few prevailing wage projects

You (or someone on your team) already handles payroll

You want to control timing and submit on your schedule

You need to see compliance data without emailing someone

You don't want a $3K/month line item on your P&L

You plan to grow and don't want costs that scale linearly with workers

You want to own your data and export it anytime

Cost breakdown — real numbers

Let's price a typical contractor: 15 workers, 3 active prevailing wage projects, weekly payroll. Here's what each option actually costs.

Managed service (Points North tier)

Monthly base fee$750
12 reports/month @ $25 ea$300
State reporting add-on$150
Setup fee (year 1)$2,500 one-time
Monthly total~$1,200/mo
Year 1 total~$16,900

CertifiedPayrollPro Pro plan

Monthly subscription$99
12 reports/month @ $3 ea$36
State reporting (CA, IL, NY)Included
Setup fee$0
Monthly total~$135/mo
Year 1 total~$1,620

Software saves $15,280 in year 1

(or ~$14K/year ongoing after setup)

The time tradeoff: ~2 hours/week of your time doing the reports yourself. If you value your time at $100/hr, that's $10K/year in time. Still a $5K net savings.

How CPP gives you both

We think the software-vs-services choice is a false one. You can have self-serve speed and expert help. That's what we built Lydia for.

Self-serve software speed

Generate WH-347s in minutes. Import hours from your payroll provider. You control every submission and own your data.

Lydia — built-in AI compliance assistant

Ask Lydia compliance questions anytime. She explains Davis-Bacon rules, catches common mistakes, and walks you through fixes. Like having a compliance analyst on call.

Automatic wage validation

We cross-check every worker's pay rate against the wage determination for their classification and county. Wrong rate? We flag it before you submit.

Human support when you need it

Email support on every plan. Priority support on Pro and Enterprise. Onboarding help if you want it — not required.

Services vs Software FAQ

What's the difference between certified payroll services and software?

A service is a company that does the work for you — you send them timecards, they produce and file the reports. Software is a tool you use yourself — you enter hours, it spits out the report. Services cost more but take the work off your plate. Software costs less but you're driving.

How much do certified payroll services cost?

Managed services typically run $1,000 to $5,000 per month depending on worker count and project volume. Most charge per report ($15-50 each) plus a monthly base fee. Larger firms on retainer can run $10K+/month.

How much does certified payroll software cost?

Good software runs $49 to $300 per month. CertifiedPayrollPro starts at $49/mo with $0 setup. Legacy software (LCPtracker, eBacon) charges $175-400/mo plus setup fees of $1K-5K.

Can I switch from a service to software later?

Yes, and many contractors do. You'll need to export your historical data from the service (they don't always make this easy). Once you're in software, you own your data and can export anytime.

Is software really faster than a managed service?

Turnaround-wise, yes. Software produces a report the moment you hit submit. Services usually take 2-5 business days. For time-sensitive contracts, that delay matters.

What if I need help while using software?

Good software comes with support. CPP includes Lydia, an AI compliance assistant, plus human email support. Enterprise plans include priority support and dedicated onboarding. It's not the same as a managed service, but most contractors don't need someone doing it for them — they need someone to answer questions.

What happens if I cancel?

Cancel anytime with one click. Your data exports free in CSV/PDF format. No clawbacks, no penalty fees, no 'talk to sales' hoops.

Ready to try software before committing?

Run a few real reports through CPP and see if self-serve works for you. If it doesn't, you're out 14 days and zero dollars.

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